Legal Question in Consumer Law in Massachusetts

Overcharged by my Electric Company
It has come to our attention that our electric company has been over charging us for our usage.
Our bills average around $150 a month. I spoke to a cs rep, she asked if the current bill showed a 'demand fee', I said yes, in 3 separate places, and if I added them up they were equal to 49.6% of the bill. She said that we were, in fact, being charged a higher business rate. I inquired as to how they may try to compensate us for the over charging for the last 16 years and she said that their liability only goes back 6 months, since there was no record of my calling to complain about my bills (however their historical records only went back 5 years...)

I need to know if we are entitled to compensation for the last 16 years and would any lost interest or potential growth be owed to us also?

Thank you for your consideration of this matter.

Asked on 4/12/02, 3:40 pm

Nance Lyons Law Office of Nance Lyons

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Re: Overcharged by my Electric Company

Contact the Mass. Public Utilities Office, they have a consumer division to help you. Address and phone should be on back of your bill.

There was a recent news articled on this matter, you might go to the library and look it up in the Globe or the Herald

Answered on 4/16/02, 8:06 pm

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