Legal Question in Consumer Law in Massachusetts

I purchase 2 bedroom sets from logan furniture on Feb. 6, 2012. On March 3, 2012 they delivered 1 bedroom set and 2 pieces of the second bedroom set. I asked where was the rest they said it would be in in a day or two. I called repeatedly to get my other pieces (bed & fram and night stand) the continued to tell me it was coming. On one of my numerous phone calls they said it would definately be delivered on 3/14. It did not come on 3/15 I went to the store they told me it was on its way from ashley furniture. I saw my set now on clearance as a discontinued item. I asked could I get the difference in the price since my order has not been completed they said no. I told them that I wanted them to pick up the 2 pieces they delivered and give me back my money they said no. I went there again on 3/20 and asked them to pick up their 2 pieces to the set that was never completely delivered they said no. I told them I was going to contact the Better Business Bureau they said so. They also stated that the pieces came in today and if I don't except delivery within 7 days he will sell them off and not replace them. This does not sound ethical or legal to me.

Asked on 3/22/12, 8:33 am

henry lebensbaum Law Offices of Henry Lebensbaum (978-749-3606)

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You could have rejected the delivery when it was incomplete. Now it may be too late. Report them to the BBB.

Ethically it is unsound.

Answered on 4/01/12, 8:08 am

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