Legal Question in Consumer Law in Massachusetts

Re: Vehicle Purchase

You do not say whether you have already called the salesman and/or the manager of the dealership. If no satisfaction from them, you can write a demand letter to them under the MA Consumer Protection Act outlinging the problem, attaching whatever evidence you have and asking for a refund. Letter must be sent certified, return receipt. You then proceed in MA small claims court. You could also call the TV consumer action lines.

Re: Vehicle Purchase

If the final price was on the documents as you signed them, you may not have much of a chance. If the amount was filled in after you signed, there was a clear violation of MA statutes and regulations.

In any case, you can send the dealer a letter, certified mail, return receipt requested, "pursuant to Mass. Gen. Laws C. 93A," stating what you regard as an unfair or deceptice act or practice in trade or commerce, and what you want the dealer to do about it. The dealer has 30 days to send you a written response, and if he does not, or his offer is not adequate, you may sue and recover your attorney's fees, costs and up to to treble damages.