Legal Question in Credit and Debt Law in Massachusetts

Harrasment at work

I have had MBNA America calling me daily at work. I have told them I cannot talk while I'm at work. My job is to answer calls from customers.

They have even gone as far as calling the company 800 line and ask to be transfered. They identify themselves to my coworkers. They even got the main switchboard at the office and the main office in Boston where I don't even work......

When they called today, I told them to stop calling me at work. He asked me if I was threatenting him. He then told me to be "ladylike" and at least take his name and phone number. What can I do now?


Asked on 2/22/00, 7:41 pm

2 Answers from Attorneys

Re: Harrasment at work

I'll assume that MBNA is trying to collect a credit card

debt from you.

Calling you daily at work after being requested

to is a clear violation of Federal law. The ladylike

comment ... are you female? If so, it's sexist but

probably not outrageous; if you're male, it's a taunt.

Which are you?

Now let's cut to the quick. You asked what you

can do now. 1) DO take down his phone number and

name if you don't already have it. You'll want it

to be able to go after him or them or at least stop

him or them from this behavior.

2) You start by documenting what's been done and by

warning him/them off of doing it any more with

a threat to prosecute them under the applicable

(FDCPA) law. I recommend the use of an attorney for

documentation and for official sounding threatening

references to the federal law being violated, but I

suppose if you had the money for an attorney, you

wouldn't have been getting the calls in the first

place!

3) I recommend an attorney for this, also, and you

might be able to afford this: negotiate the debt

... down! I've been amazed lately at how little

credit card companies are accepting for overdue debts.

Why do I recommend an attorney? They are far more

skilled negotiators, going against full-time trained

professionals in the debt collection business.

How much do you owe? Send me e-mail

at [email protected] directly if you want to

answer my questions.

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Answered on 2/25/00, 10:50 pm
Michael Baldassarre Law Office of Michael J. Baldassarre

Re: Harrasment at work

you have a right under federal & state law to prevent

creditor phone calls at work. Creditors are also

prevented from telling co workers that they are

calling to collect a debt. From the facts given,

it is clear to me that MBNA is in violation of federal

& state law. I recomend sending an attorney's letter

warning them of this fact and threatening to file a law suit

if they continue.

Also, if you are over your head, in debt you should look into

bankruptcy options. Speak to an attorney regarding your situation.

I offer a free consultation. Call 978 465-5158 9am to 7 pm

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Answered on 2/26/00, 6:24 am


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