Legal Question in Consumer Law in Mexico
online credit card purchase
Hello, on february 20th i bought an ebook online, the website promissed to send the ebook by email and assign a professional guide. I received just an email with a link to a page with the worst information about the subject and telling me that they would help me achive my goals. I waited for a day or two to get my ebook and then I decided to ask for a reason, I wrote more than 10 messages to the writer and to clickbank, the credit card processor who has a refuns policy, and I haven't received any response from they until now. My bank statement shows the charge, and I didn't received what I bought. Is there a way I can force the credit card processor or the seller to refund my money, I know 24.95 is not alot, but the fact is I feel robbed.
Any help would be appreciated.
1 Answer from Attorneys
Re: online credit card purchase
Before anything else, thanks for writing me at LawGuru.com
Well, is possible force the ebook transaction or refund your money, but... Where are you from? (For applicable Law)
Any doubt or another question, let me know it please.
Thank you very much for visiting me at LawGuru.com
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