Legal Question in Consumer Law in Michigan

we had a service contract...that 'automatically renewed for 5 years'unless cancelled...at about 5 years...we cancelled verbally, and in writing ... they kept sending bills...we ended up paying for 6 years 2006-2012...we sent a final check...then they sent a collection notice for $150 more...we paid via ACH...then we alerted and paid our credit union to not release any further money to this company...now they have taken us to court...a trial date was set...we didn't receive a letter to appear for a motion...before the trial...we were going to ask for it to be dismissed...they were granted a " summary disposition"...we just submitted an objection...and have a new court date...our concern we can't find the receipt for the certified letter to cancel service...they won't admit all our contacts ( ie notes and letters) to cancel service...we had previously contacted our state's attorney general with our complaint...before it was finished ...we ended up with a district court case...this cancels pursuing with the state complaint...the company /they are claiming they want money for about 55 months of service...our first letter told them that we had "no benefit of service"...they continue to pursue us legally...QUESTION how do you legally cancel a service that automatically renews every 5 years...when you cancel the service in writing as requested ? This is becoming outrageously expensive and time consuming....Thanks for your time and attention...IB / TWB


Asked on 4/23/14, 8:52 am

2 Answers from Attorneys
Timothy Klisz Klisz Law Office, PLLC

If they were granted summary disposition, the case should be over, and I'm guessing that you lost. Is it still set for something? You needed an attorney on board before it got to this point, but maybe things can still be saved.

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Answered on 4/24/14, 5:47 am
Tracy Gaudenzi Torni Gaudenzi Law, PLLC

I agree that an attorney may help sort things out, and could save you some money in the end.

Good luck.

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Answered on 4/25/14, 7:06 am


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