Legal Question in Consumer Law in Michigan

wedding dress

I ordered a wedding dress back in April of this year. The next week my fiance was in a serious accident and the families decided to cancel wedding. I tried to cancel the order but they said I could not that the sale was final. I was not told it was final but she indicated it was on my receipt. They are now requesting medical documentation. His family will not allow me to give them any information because of confidentialty. Can they legally make me give them medical documentaion? The dress has not been altered and they can resell it. Please help I am running out of options and all I want is my money back.


Asked on 6/04/08, 4:39 pm

2 Answers from Attorneys

Audra Arndt Audra A. Arndt & Associates, PLLC

Re: wedding dress

They are simply trying to verify your "excuse" to determine if they should cut you a break and give you a refund.

Get a copy of the police report, which will indicate that your fiance was injured, and see if that will suffice (and explain to the store that your fiance is hesitant to release his medical records).

If you want your money back, obtain some proof that he was in the hospital, and simply black out his social security number, etc., and request that the store keep the information confidential. They are only medical records, and if it gets your money back, it's worth it.

You could also have the store confirm with your reception hall and/or church that you canceled the wedding for the same reason, although the medical records are the best evidence.

Good luck.

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Answered on 6/07/08, 12:15 am
Renee Walsh LawRefs Nonprofit

Re: wedding dress

Consider arguing that the finality of the sale is not a binding term and therefore not applicable to you because you were not made aware of the term until AFTER the purchase was made. This is evident in that the term was not provided until AFTER you paid the money for the service. Therefore, they HAVE to give you your money back irregardless.

You might also consider having an attorney write a letter on your behalf. If you would like my assistance in doing so, please contact me via my website at www.lawrefs.com.

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Answered on 6/08/08, 4:37 pm


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