Legal Question in Consumer Law in Michigan

I work for a costume rental company, and as such we accrue a hefty amount of laundry. We recently began using a laundry company that picks up our dirty loads in bulk, washes them according to our specific instructions, and returns them to us. The first batch of clothes came back perfectly, including a handful of our expensive mascot costumes. The second batch they returned to us was a debacle: two mascot costumes were put through a dryer and the fake fur they were made of were singed all over and completely ruined, and an expensive velvet costume had patches of velvet missing in places that could not just be normal wear and tear, etc. The replacement value of the ruined clothes is approximately $700.

The owner has avoided any responsibility, and we're afraid we're going to have to take him to small claims court. Our real problem is that because we send our costumes out in bulk, we have no itemized lists of what was sent out to them. Will this prevent us from having a decent case against them?


Asked on 2/09/10, 11:35 pm

1 Answer from Attorneys
Stuart Collis Collis, Griffor & Hendra, PC

No. They accepted the clothes and they were responsible for them when in their care. You will have to have folks testify as to what was given to them in that "bulk load."

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Answered on 2/15/10, 12:19 pm


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