Legal Question in Credit and Debt Law in Michigan

Inability to collect refund from cancelled contract from VW dealership

I purchased an extended warrenty with my VW in 2003. The extended warrenty allows for cancellation with the refund prorated minus a service fee. I followed the terms of the contract for cancellation, received a letter stating I was due a refund of approximately $1200. I received the letter approximately 4 months ago and have not recieved the refund. I made 5 telephone calls to the dealership, 4 have not been returned. One call I spoke to a finance representative and was assured the matter would be taken care of. It was not. I am tired of being patient and would like to take more formal action. What are my rights and what should my next step be?


Asked on 11/30/05, 8:59 am

1 Answer from Attorneys
Charles Lawler Clark Hill PLC

Re: Inability to collect refund from cancelled contract from VW dealership

It sounds like you should send a demand letter to the dealership. Send the letter certified/return receipt requested. Finally, it may make sense for you to have an attorney draft the letter on his/her letterhead. If you have $1200 at stake the $50-100 you spend for the letter may make sense.

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Answered on 11/30/05, 9:06 am


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