Legal Question in Technology Law in Minnesota

Serious Complaint against Hotmail

Dear Sir/Madam,

xxxxx provides free email and they give each of their clients 2 MB of free space. If that limit exceeds they delete some mails. But yesterday when I logged in to my account I found none of my mails, except for 3 new mails. I have saved some of my very important contact information's and few mails I kept to read later or for reference. Now I don't have any mails. I am truly lost and outraged. I need justice. They can't delete all my mails. In no circumstances I can accept that. I can keep upto 2MB of anything I want, according to their agreement.

I need my mails back. I almost had 200 mails there. Which are really important as I am trying to do my own small business communication through hotmail. And I am a user for almost 3 years now. Now I am totally lost without those mails.

What can I do?

Regards,


Asked on 11/07/99, 1:22 am

1 Answer from Attorneys
Harold M. Weiner Coles & Weiner, P.C.

Re: Serious Complaint against Hotmail

It never ceases to amaze me, after thirty years of

practicing this stuff, that the public still thinks I have a Merlin hat with stars and planets on it, just because my handle is Druidlaw.

What this writer COULD and SHOULD have done, alas,

is BACKUP his or her e mail!!!! ( do as I say,not as I do.) The fault, dear Brutus, lies not in Hotmail ( a free service for which, having paid no consideration whatsoever, you get no legal rights whatsoever unless you can prove they did it to you deliberately.) They post, in their fine print, the fact that they will only alot you so much space, and then start deleting. It is up to you to do whatever you have to do to safeguard and download your e mail, if it is so important.

Please see a clergyperson, not a lawyer.

( They didn't single you out....there was a system wide crash, as a photographer friend of

mine lost a lot of stuff she had on line. )

Read more
Answered on 11/11/99, 6:06 am


Related Questions & Answers

More Computer & Technology Law questions and answers in Minnesota