Legal Question in Credit and Debt Law in Missouri

Time Life Book Scams

I recently received a book in the mail from Time Life books with a bill in the amount of $34.95. The book was published by Sports Illustrated magazine (which I do not subscribe to) and was related to sports (not an area of intrest) I in no was EVER asked to have this book sent to me and am now receiving a bill. I did open the box, but do not want to pay to send the book back since I did not order it to begin with. I have never made an order with this company. Can they just send me something and bill me without my permission? How can I make this go away with NO money out of pocket?


Asked on 8/04/99, 9:17 pm

2 Answers from Attorneys

Re: Time Life Book Scams

They have a website (with customer service right on it)

and they have toll-free numbers. Call them up quick

to make sure you don't get another sent at the end of

the next month.

I'm surprised they didn't include a return address

shipping label that covers the cost of the return shipping.

When you talk to them, ask for that.

They usually have either a recorded, or at least cross-checked

(by a 'supervisor') telephone call where you agreed to buy a series

of books or a signed order. Be sure to ask them for the back-up

evidence that there was an order, since you might be able to figure

out who ordered the book (series!) in your name.

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Answered on 8/06/99, 1:16 am
Susan Freiman The Legal Clinic

Re: Time Life Book Scams

And no, you don't have to pay for the book. You probably don't even have to return it. A company that sends out unsolicited merchandise is taking the chance of losing it.

TimeLife is, however, a reputable outfit. Start with the assumption that it was a mistake. Or some child in your family ordered it? (If so, you're still not responsible - a child under 18 can't commit you for a non-essential purchase.)

Good luck

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Answered on 8/06/99, 10:52 am


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