Legal Question in Civil Litigation in Nevada
While we were all asleep between 6 am and 9 am someone got into the room with a pass card or bypassed this system while we were asleep and robbed us! I lost $11,000 + worth of jewelry (necklace with 3 pendants, watch, ring, $100 cash and my I phone). My sister and her husband lost several hundred dollars in cash and $1100 in travelers checks. Most horrifying was the burglar took the time to rifle through the purses and my brother-in-laws billfold and other articles rather than just steal them.
We filed a police report and hotel security came to the room to investigate. No news on anything to date despite many calls.
It is very disappointing with the lack of hotel management and security response. There were no calls of apology and they were relocated to Harrahs and had to pay $40 a night where the room at the Imperial Palace was comped! We were forgotten about and didn�t even have money to eat on. I had to have a friend wire me $500 so I could complete the trip.
Now, CCMSI the insurance company for the Imperial Palace is operating in bad faith and hiding behind the �Innkeepers Law� which they allege protects them from a loss greater than $750. We disagree. We feel that the hotel was grossly negligent in protecting us and therefore the statue does not protect them from robbery. do we need to hire an attorney and do we have a legal leg to stand on? the loss exceeds the $5,000 limit of small claims court.
2 Answers from Attorneys
Thank you for this question. This is not a case that I, as a lawyer would take. While it may be your opinion that there was gross negligence on the part of the hotel, I don't see it. Most likely, there was a safe in the room. The hotel most likely suggests that all valuables be kept there. The Innkeepers law does protect the hotels in this kind of case. The duty of protecting your valuables falls on you. The secondary inside door latch for instance, no key can by pass that. Also there is the matter of proving what you had and that it was in fact stolen. Thank you.
I basically agree with Mr.Otto's answer although I have a few additional points. Even if the room didn't have a safe, the hotel front desk probably has standing offer to keep guests' valuable. There are mechanical devices that the hotel has and burglars can get to open the secondary latch. However, this doesn't change my view that you have a very tough case. Sorry you had this terrible experience in Las Vegas.
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