Legal Question in Civil Litigation in Nevada
My husband and I bought a sofa from a small furniture store out of a catalog. It was agreed that if we were not happy with the comfort of the sofa, we could return it for a refund. We picked it up (in the box still) and brought it home. We were/are not happy with the comfort. My husband called and talked to the owners wife. We were told they didn't have that much cash in the store, but we could bring it back that say. We loaded it up and when we got the the store, they had closed early. They remained closed for over a week due to a death in their family. When I spoke to the owner today, he said that his wife said my husband said it WAS comfortable and we just didn't like it, therefore we can't return it because the agreement was comfort. That never happened, but at this point it's her word against his. They only thing we have in writing is on the invoice the owner wrote: "refund if not comfortable." What should I do? How can I go about making him take the sofa back and giving us our money back?
1 Answer from Attorneys
It seems you have an agreement about the return of this sofa. It's written. This is a small claims case and those are done without lawyers. Tell the store owner that if he doesn't live up to his bargain that you will sue him in small claims court. If he doesn't give you your money back. Sue the store in small claims court.