Legal Question in Technology Law in New Jersey
I have a checking acct with Netspend and my acct got hacked into by someone from Paris, France and there was unauthorized merchandise on my acct. I spoke to a couple of customer service reps to see what are they going to do about the person hacking into my acct and will they reimburse me back with my money. The customer service reps assured me that they will put my money back into my acct in 7 days. I disputed the unauthorized items and got a police report done. I spoke to the dispute dept today and they informed me that I will have my money back in 90 days when I was told 7 days. Please give me some legal advice on how I should handle this situation because the holidays are coming and I need my money back and it seem like they are really not helping me out and basically told me that they will investigate it should take 7 days and 90 days for me to get my money back. I really don't understand why it would take that long.
1 Answer from Attorneys
That does not sound right.
Give me a call, come in to see me, I will tell you what documents I want you to bring to me, and let's fix this.
Robert Davies, Attorney 201 820 3460
Please keep in mind that my response is just a general comment on your question, and not legal advice. Your question and any response does NOT create an attorney-client relationship between you and this law firm. The exact details of your situation and things that you have not mentioned in your question can completely change the response I gave. You can not rely upon what I have written, because I do not have all of the information that I need to advise you, I only have the very small amount of information that you put into your question. To get legal advice that you can rely on and use, please contact me directly. I would be happy to assist you.
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