Legal Question in Consumer Law in New Jersey

We declined Dollar Car Rental's Plate Pass. We paid all tolls in cash. On our return to the UK they have erroneously charged us for supposed toll charge violations. I used the http://www.dollarrentalfine.com/ContactUs.aspx:

"Although the Notice date is September 18 we did not receive this in the UK until September 30, 3 days before the due date.

We did not opt for PlatePass. We paid all tolls at the 'Cash' booths. We did not pass through any EZPass toll ways. This Notice appears to list all the tolls we paid in DE, MD, NJ and NY. We remember specifically the $1.50 which seemed a strangely small fee and the $13 which seemed high. We also traveled through VA, NC, SC, GA and FL where we again always paid the tolls by cash yet none of these states are listed.

We are certain that, if you have access to CCTV for any of the listed places/times, you will see us pay at a Cash booth.

Something about license plate recognition and erroneous expectation of EZPass payment must have occurred here and we dispute these charges."

I never received a reply and I see my credit card has been billed $172.60.

How can further my dispute of this charge?


Asked on 11/11/14, 9:28 am

1 Answer from Attorneys
John Corbett Corbett Law Firm LLC

I would start by disputing the credit card charge. Otherwise you will lose all of your leverage with the rental car company. You can't get much legal help for $172.50.

See also: http://info.corbettlaw.net/lawguru.htm

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Answered on 11/11/14, 6:50 pm


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