Legal Question in Consumer Law in New Jersey

im hoping someone will be able to help me with this! i recently signed a contract with a sub-contractor of directv for cable services when i signed my contract i signed up for a 2 year agreement first year being 43.99 a month and full price of 68.99 for the last year...... the first month i got my bill the full charge was on there i have argued with these people not stop for 4 months about this and all they do is blame each other...i have a contract signed that clearly states what i am supposed to be charged but they will not honor the contract as far as i am concerned its a breach of contract i tried to cancel but now they are strong arming telling me if i do i owe them $500 for canceling before my contract is up...if there not going to honor the price on the contract how can they expect to collect a cancelation fee??? i need to figure out who i should contact about this matter and what do do about because all they do is just send me around in circles
very frustrated,
jason sidorski

Asked on 3/09/10, 11:17 am

2 Answers from Attorneys

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Phone calls are fine, but ALWAYS PUT IT IN WRITING. Send a letter to them, explain the problem briefly, and send a copy of your contract with it. Now, what do you want? Do you want out or just enforcement of your original deal? If you want to enforce the deal, tell them you will be happy to send them the payments required by the contract only, and if htey have a problem with that, and they report it to any credit reporting agency, they will be sued for defamation of credit. OR, you can tell them you will put the payments due in escrow (open an escrow acct at your bank) and you will send payment to them, as soon as they send you in writing, that they were in error, and your original contract will be enforced as written, and send them no more payments until they correct their records. OR, if you want to cancel, tell them they have materially breached their contract, so the contract is terminated. If they give you any more difficulty, report them to NJ Div. of Consumer Affairs, and if that does not do it, you have to go to an attorney.

Answered on 3/14/10, 12:48 pm

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