Legal Question in Consumer Law in New Jersey
I ordered a custom pool cover off a web site in July. I received the correct size but the wrong material; I ordered mesh and received a solid cover. The merchant was very nasty when I called to ask what to do. My receipt is for a mesh cover. American Express ruled in my favor. I was credited 2,000.00 as of Nov 12. In the meantime I had to install the cover for winter. The merchant wants this custom cover back. It cost me to install it and now I would have to send this cover back. What should I do? I want to do the right thing.
Asked on 11/18/10, 2:48 pm
1 Answer from Attorneys
Locksley Wade
Law Office of Locksley O. Wade
You need to return the cover and perhaps you may want to ask the company for additional reimbursement of your costs.
Answered on 11/24/10, 6:32 am
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