Legal Question in Real Estate Law in New Mexico
Can a bank (Bank of America) holding your mortgage stop you from refinancing to obtain a lower rate and monthly payment?
Asked on 10/09/11, 4:45 pm
1 Answer from Attorneys
Kevin Connolly
Kevin J. Connolly
No, you always have the right to "redeem" your property from the mortgage. Lately, some people have found BoA "losing" the requests for a payoff figure. I recommend that you get order the payoff statement online. I know, the website has connectivity problems, but it's the only way I know to light a fire underneath BoA. If the payoff is delayed, contact the Federal Reserve Bank Dallas Office and file a complaint. If the rates go up because you could not close, having the online paper trail is the only way to get around BoA's corporate lying habit.
Answered on 10/11/11, 9:13 am