Legal Question in Banking Law in New York
bank problem
We went to Chase bank to open a Checking account. They asked for 2 IDs, My wife gave a Florida Drivers Lic. and her work ID, I gave my Florida Drivers Lic. and my Navigation Lic. (Captains Lic.) from Puerto Rico. The first question he asked,
1. Are you US. Citizen? I said, all puertorricans are citizens....
Then he said ok,,, picked up the phone and called Chase bank central(I guess, or his boss) and ask if we accept lic. from P.R., I dont know what the person said in the other line but the reply saying but is from Puerto Rico... during this I gave him P.R. Drivers Lic. and said we dont cant accept this. I gave him my Social Security Card.. and he still didnt accept it... I showed him my CHASE VISA CARD. and he said I am sorry.
But what about my Fl drivers lic. and still didnt want to accept it.... Until I had no choice to leave.....
Everybody was looking and I really felt bad.. like if I was a ilegal immigrant or something...
I went to another bank and didnt ask any question and accepted my P.R. Drivers lic. like any another lic from any other state of the US...
Why my wife with her Fl lic. and her work ID was ok,, even work ID is not government ID.. but I provided 3 ID all from US Government and this wasnt ok???
1 Answer from Attorneys
Re: bank problem
You'd be surprised how different banks interpret rules differently. Some banks are simply not consumer-friendly. Apparently, Chase is one of those banks. When my clients tell me stories like this, I tell them to do exactly what you did: go to another bank. There are no shortage of banks to choose from. Shame on Chase for making you feel so bad.
By the way, you may want to share your story with the good people at The Consumerist, http://consumerist.com. They may post your story to warn others about the poor treatment you received at Chase.
Related Questions & Answers
-
HOLD on checking account I received Social Security Disability and VA checks my... Asked 3/06/08, 12:25 pm in United States New York Banking Law
-
Disputed payment I received a check that had payment in full written on the memo... Asked 12/18/07, 10:34 am in United States New York Banking Law
-
Check written from closed account Can you sue someone if they write you a check in... Asked 12/16/07, 9:33 am in United States New York Banking Law
-
Cause of Action - Notice of Removal I am trying to get some basic info about a... Asked 12/11/07, 10:32 pm in United States New York Banking Law
-
Repossessions I had car repoed in 97, The bank filed a won a judgment in 2001. I was... Asked 12/08/07, 2:04 am in United States New York Banking Law
Looking for something else?
10,200 active attorneys ready to answer your legal questions today.
Featured Attorneys
Earn additional revenue and grow your business.
