Legal Question in Technology Law in New York
Computer REpair Shop Problem
Hi I brought my lap top computer to
a repair shop in upstate NY to have a
monitor problem fixed.
When I came to pick it up, they
weren't sure which machine was
mine and had erased my hard drive
along with all my data! Though I
should have had a back up of my
data, I wouldn't have been paying to
have my hard drive contents erased!
I am very troubled by this and want
to know what my options are. Thank
you- Rich
1 Answer from Attorneys
Re: Computer REpair Shop Problem
If you signed anything when you went it (like an estimate or work order) we'd need to look at that. If there were any obvious postings on or around the counter where you dropped off the PC, we'd want to know that, too. However, it sounds more likely that they're simply sloppy and negligent. You may have a claim for damages based on negligence assuming you didn't effectively sign away your rights one way or another. Proving the value of your damages, however, may be very difficult. You should consult an attorney if you wish to pursue this this above the $1500 range.
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