Legal Question in Consumer Law in New York

I brought my fur coat to the cleaners. Beefore leaving it I asked if they had experience, the worker said yes. A week later I came back and the coat was in pieces. It was no longer a coat.

The owner said that she accepts the blame and that she would put it through her insurance. The insurance denied it. The employee who did the work on the coat contacted me said that she would have to pay it out of her pocket not the drycleaner. I called the owner and said that my contract is with her business not the worker and she needed to pay me $2050.65 for the coat that was only 1 year old and worn twice. She said it was her employee's fault. She then said that if I took her to court I would only get 7 times the cleaning cost. On the claim ticket there was no price and no such rule. What should I do?


Asked on 1/21/11, 2:46 pm

1 Answer from Attorneys
Michael Markowitz Michael A. Markowitz, PC

Take the cleaners to small claims court. Make sure that you have the paid receipt demonstrating the cost to purchase the coat. You should also take a picture of the ruined coat. Pursuant to law the owner may not charge his employee for the damages. However, the owner does have the right to fire the employee (assuming that the employee is "at will").

Mike.

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Answered on 1/26/11, 3:28 pm


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