Legal Question in Consumer Law in New York

We had a pool installed in early summer that went up with a crease in the side as soon as it was filled with water. We immediately called both the installer and the retailer who sold us the pool. After many weeks of trying to get both parties here to see the pool and countless visits to the store, we finally got both the installer and the retailers staff to come out and look at the pool. They told us the pool needs to be taken down and replaced. However, they are in a disagreement as to who is responsible financially to pay for the pool. The installer says the pool was defective. The retailer says it was a shoddy install. So basically we are stuck and caught in a "pissing match" between two parties and we need to have the pool replaced ASAP. What is our best course of action? We are extremely frustrated.


Asked on 9/22/14, 6:38 pm

1 Answer from Attorneys
SHAHRIAR KASHANIAN LAW OFFICES OF SHAHRIAR KASHANIAN, ESQ.,

Why do not you ask for a third and fourth opinion as to why the pool is defective? You may submit the matter to small claims court arbitration if all parties agree, depending on the value of the pool and money already spent or you may proceed to AAA arbitration and if all fails hire an attorney and sue them.

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Answered on 9/22/14, 6:57 pm


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