Legal Question in Consumer Law in New York

Purchaser's Protection

One of our supplier of inventory goods located Manhattan-NY (Chinese Importer)refuses to honor returning merchandise due to our experience for more than 20% returns from our customers as merchandise defects. This supplier DOES-NOT have written policies regarding returns however they have implied their return-policies from honoring similar like retuns previously whereby have estanblished precedance. My wish is to settle this matter with a final notice preceeding legal remedies. I need to know how many days to allow this supplier to respond prior to a decision to file a lawsuit.


Asked on 7/30/06, 5:52 pm

2 Answers from Attorneys
Scott Riddle Law Office of Scott B. Riddle, LLC

Re: Purchaser's Protection

Give them as many days as you want. That does not mean you have a claim, which could depend on factors beyond return policies.

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Answered on 7/30/06, 6:58 pm
Jason Stern Law Offices of Jason Stern

Re: Purchaser's Protection

Assuming you are not up against a deadline or statute of limitations, 30 days is a fair amount of time to give them to attempt to resolve the situation before filing suit. My office is in Manhattan if you need further assistance.

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Answered on 7/30/06, 9:36 pm


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