Legal Question in Consumer Law in New York
slander? verbal abuse?
I ordered and paid for a poster from a website: posterworld dot com based in CA. Never arrived. I contacted Posterworld. Also told them their 2 phone #'s didn't work. I recieved a nasty, possibly slanderous reply. This was Greg, owner of Posterworld's (barely legible) reply:
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your no producer except of hot air , i will fill it when i get to it in
the order i recieved it i am on april 16-17th. my numbers work just fine
its your brain thats broken ,so it takes me a couple weeks to fill
orders big deal loudmouth so shut your big mouth i dont waste time
holding the hands of fools like you answering their time wasting
complaints -should i hold up a patient persons order so i can waste
time answering your hyper whining ? stop bothering me, if you want a
refund say so half wit and you can pay twice as much somewhere else
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Do small businesses like Posterworld have to adhere to the same rules as large corps? Example, if I went into the Gap and told the salesperson I couldn't find the jeans, they'd never say ''that's because you're a halfwit moron,'' they'd assist me. Why should Posterworld be allowed to abuse me when Gap can't? I did get a refund, finally but the money isn't my problem, it's the way I was spoken to.
1 Answer from Attorneys
Re: slander? verbal abuse?
No, small companies are rather varied in their work ethic, etc. You should file a complaint with the BBB on them...maybe after you get the poster or at least in a week or two.
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