Legal Question in Employment Law in New York

I belong to a temporary job-placement organization. I had a job-related problem that I e-mailed my HR representative about twice, but she has not answered me. I left a message on her voice mail and even resorted to e-mailing the president of the company for an answer to my problem. But neither has answered. Now the HR department is nearly 70 miles away from where I live and work, or I would have visited there in person.

I always thought HR departments were set up to help its employees with a myriad of work-related problems. All I want is the courtesy of an answer to my query; even a bull**** answer would do. My question is this: are companies not obligated to address certain problems and/or individual employees if they choose? What may I do to encourage a response?


Asked on 9/24/12, 6:41 am

1 Answer from Attorneys
Locksley Wade Law Office of Locksley O. Wade

HR is generally not there to help employees. They are the gate keepers. In other words, they keep you away from management. I am not being sarcastic. You should take up your issue with HR at the site where you are located after you try to resolve it with your immediate supervisor. Caution: if this is something that arises under the laws against workplace discrimination you should make sure that you document your concern as you attempt to resolve such (e.g. send a memo or e-mail as a follow-up to any conversation).

Read more
Answered on 9/24/12, 10:54 am


Related Questions & Answers

More Labor and Employment Law questions and answers in New York