Legal Question in Consumer Law in North Carolina

This is a huge concern. You should be sure to have handy your contract (hopefully a written agreement) and contact an experienced business or contract law attorney. It is not clear why or how the company believes it is entitled to require an additional order be placed before providing the goods already ordered (and now quite past due). Additionally there could be the ticking of the statute of limitations in this case so action on your part would be well-advised. You may have some legal options and remedies available but you must contact an attorney for review of your situation.