Legal Question in Consumer Law in Oregon
Billing practices by garbage hauler.
Can a garbage hauler change it's
practices in assessing overfill charges,
which were never enforced, even if
the their policy was previously listed?
Additionally, it seems dishonest to
change practices in how they assess
fees without providing feedback
before a customer runs up 9 overfill
charges. Are these business
practices legal? Ethical?
1 Answer from Attorneys
Re: Billing practices by garbage hauler.
It depends on what is allowed by the local regulator, which is usually the city or the county or a sanitary district. You should call the local regulator and ask whether a hauler can retroactively impose overfill charges, when they were not included on the contemporaneous bills. Ordinarly law pertaining to business practices very likely do not apply to regulated haulers, because their practices are governed instead by the specific regulations of the local regulator.
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