Legal Question in Consumer Law in Pennsylvania

I'd start with a letter to BTI, explaining your complaint, and telling them you will take further action unless they get back to you by (insert a date 10-20 days after you think they will recieve the letter). Second, if you do not hear from them, send a copy of that letter to your local house representitive, and senator's offices, and ask them for help.

And what is your question? I m not sure whetheryou have a legal remedy other than some kind of action for mandamus in which you ask a judge to order the school to do something. Other than that, I would agree with Mr. Begley and suggest that you start with a letter sent via certified mail, return receipt requested. I would even suggest that you spend the extra bucks and have a lawyer sen d it on his letterhead for you. School officials, whether it is high school, college or technical school, are all cowards. The last thing they want is a lawsuit over something idiotic. They also don't want bad pressh

Send them a leter - explain the problem, detail what has happened from the beginning till now a nd tell them what you want them to do. Find the ombudsmen for student affairs, the dean of financial affairs or someone else at the school, maybe even the head. You have to see who at the school has authority to fix your problem.

You can try your representatives - they are supdo constitutent services. Try the local representatives first, not the federal ones. If that does not work, you are going to have to get a lawyer and sue them.