Legal Question in Consumer Law in Pennsylvania
Credit Card Fraud at Retail store, no action taken by corporation
My fiance's Credit Cards were stolen 1/4/07 and used 25mins later at a EBGames store, bypassing 5 other stores. The Store Manager (SM) ignored the ''call for auth'' flags then tried multiple cards and finally put through the transaction on a debit card. Two days later, the SM told Police that there was no video that day. After 5 months of calling, I got a correct number for the District Manager (DM), who will no longer return my calls. EBGames/Gamestop (EB/G) policy is actions is at the DM discretion who does not have to answer to anyone. I believe EB/G is liable as Corporate policy allows employes to cover for fraud with no corectiove actions. EB/G will offer nothing further in the case.
1 Answer from Attorneys
Re: Credit Card Fraud at Retail store, no action taken by corporation
so what? all you have to do is turn this in to your credit card company. almost every card has a $50 maximum liability for fraud. they will take card of the rest.
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