Legal Question in Credit and Debt Law in Pennsylvania

I get meds from Aetna RX ( my health insurance) For 4 years I have been ordering 3 perscriptions and getting billed. 3 months ago, they told me they can't bill me anymore and I need to pay up front. Unable to pay for all 3, I ordered one med and they told me I can do a electronic check payment over the phone, a one time authorization payment.I made it clear this was a one time authorization. I gave them my check number and routing number for the one only purchase and I recieved meds. I didn't authorize anymore to deducted in the future nor for them to keep my bank info on file. On Jan 16th I recieved a call from Aetna RX that my doctor sent refills and ordered for me. I told the rep I didn't order, she said "should I ship or not" and I said " Are you going to bill me?" she replied "Yes" I asked again one final time and told her "ship meds if I I will be billed for meds" she again replied " You will get billed for them" So they shipped them last week, and arrived Jan 26. Today (Jan 27) I look at my bank account and they, without my permission or authorization, dedcucted the amount out of my checking account. I immediatly called them and told I did not authorize that transaction, and they tried to say,"according to there records I did" That is simply not true. They do not have written or verbal consent to deduct anything from my account and certainly not for this purchase. I am demanding they put those funds back into my account. If they refuse, what course of legal action can I take. I will file complaints with Federal Trade Commission and Pennsylvania Attorney General office for starters. Can I seek punitive damages for illegally removing funds from my account without authorization? How should I proceed? Please advise. Sincerely James Fleming

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