Legal Question in Consumer Law in Texas

Automotive repairs exceed written estimate more than 100%

We sent our pickup in for repairs. The written estimate was 1331.00 (includes towing). We gave them a 500.00 deposit on a credit card. The mechanic called 2 days later to tell us it would be 2300.00. The next day, we called and told him not to do any repairs. He had already done them without a definite ''OK''. He wants another 100.00 to install a part that he had agreed to install free. The repair company has already charged the 500.00 to the credit card. Can they charge this much? What can we do?


Asked on 2/14/02, 7:19 pm

1 Answer from Attorneys
Michael O'Connor Michael O'Connor, Attorney-At-Law

Re: Automotive repairs exceed written estimate more than 100%

Legal advice on these few facts is always hard. But, they gave you a written estimate, and you agreed to have the work done by giving them a deposit. Sometimes, repairs exceed the estimate a little bit; that may be expected. However, when the mechanic "discovered" that the repairs would cost a lot more, it was his responsibility to call and get your approval to go above the estimate before doing the work, not after. The problem is, the work has been done and it's not something that can be undone. You may have to pay him to get your car, then sue him in small claims court for the extra amount he charged.

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Answered on 2/15/02, 10:20 am


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