Legal Question in Consumer Law in Texas

Car Repair

I have taken my car to a auto repair shop to replace components related to my A/C system. They charge me 936.00 to do the job. I had already spoken with several other mechanics in the area including my own personal no one could do the job for less than 1700.00 that to include 13.00 hrs. labor. Long story short , the repair shop had it done the day after I dropped it off. I had to miss work bringing it back to the repair shop and then to my personal mechanic. My mechanic found that the very part causing all the trouble had yet to be replaced. They tried to tell me I would need to pay 900.00 more at the repair shop to replace part that my mechanic said had nothing to do with the A/C or the malfunctions I was continuously having. The problem was due to the Auto repair shop's failure replaced only three of the four component. The component not replaced was still part of my bill. I don't believe for one second this was a mistake. Do I have remedy in the DTPA to go for three times the amount of the repair plus court cost and work time? Should I make them aware of the fact that I have found their negligence?


Asked on 6/17/07, 7:22 pm

1 Answer from Attorneys
Bobby Warren Patel & Warren, PLLC

Re: Car Repair

Certainly, the auto repair shop's failure to install a part for which they billed you would be a violation of the DTPA. To be awarded triple your economic damages, you would need to show that they acted knowingly or intentionally.

It might be a good idea to consult with an attorney to discuss the matter in detail and determine a course of action. Feel free to contact my office if you have any other questions.

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Answered on 6/17/07, 8:36 pm


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