Legal Question in Consumer Law in Texas
Denial of Service
We are a maid service company that requests a credit
card on file for all maid services. If a client wishes to pay
by cash or check upon completion of services, the credit
card is never touched/authorized.
Is it ok for me to deny services to a client that does not
wish to provide me with a credit card before we book
services?
Our policy request a credit card for the following reasons:
1. if a client does not leave a key, we charge a lockout
fee. 2. if a client does leave a key, but no cash or check,
then we charge the credit card....
A client told me it is illegal for me to deny him services
because he does not want to provide us with a credit
card.
1 Answer from Attorneys
Re: Denial of Service
That guy is full of baloney. You can choose your customers. If he doesn't want to be a customer, get another one.
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