Legal Question in Consumer Law in Texas

Obtain Access to Recorded Phone Call

A major insurance company recorded a recent telephone conversation I had with their customer service department. A dispute regarding a claim has come up and the truth and accuracy of what was said in that recorded conversation could be very helpful in resolving the dispute. Do I have any grounds to demand access to the recorded conversation, i.e., to be able to listen to it?

Thank you.


Asked on 5/13/05, 6:30 pm

1 Answer from Attorneys

Peter Bradie Bradie, Bradie & Bradie

Re: Obtain Access to Recorded Phone Call

Only if it gets to the point of a lawsuit.

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Answered on 5/13/05, 7:49 pm


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