Legal Question in Consumer Law in Texas
software return
I bought a $2500 software progam on my credit card to analyze stocks from a company in texas. I live in California. I've had it for 18 days not and do not find it useful at all. Their return policy states that beyond 15 days is too late. (Additionally, since they sent me additional training dvd's on the day I purchased the software the return policy is actually voided from that point on.) My question is, is there any law that states a consumer has 30 days to return a product from the time of purchase? And if that is true, would it be a Texas or California law. My friend told me that that is the California law but I am questioning that.
1 Answer from Attorneys
Re: software return
I don't know of any law that gives you 30 days to change your mind. The question is not whether the program was useful, but whether it did what it was supposed to do.
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