Legal Question in Consumer Law in Texas
Texell Credit Union offered to refinance our vehicle. It mailed us a card that said "you are pre approved for 1.49%. When we called in they offered us 1.99%. We told them our mailer said we were pre approved for 1.49% and they refused to honor the offer. Isn't this a "bait & switch"?
Asked on 3/30/13, 9:00 pm
1 Answer from Attorneys
Cynthia Henley
Cynthia Henley, Lawyer
There is likely a "if you qualify" or "for well qualified customers" phrase on the offer. If not, contact your local prosecutors' office to see if they have a consumer fraud unit and report it.
Answered on 4/01/13, 9:56 am
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