Legal Question in Credit and Debt Law in Texas
a collection agency took unauthorized money from my account
A collection agency contacted me requesting payment for a 400.00 bill that I owed I told them that I did'nt have that amount they asked what I could pay I told them 150.00 he agreed as long as I could pay then with a check over the phone, that the bill would be paid in full. When I checked my account they had taken $200.00, not only that but I am still receiving bills for the remainder of the debt. I sent a letter to the collection agency and the company that I owed but I have not heard from either one. What should I do?
1 Answer from Attorneys
Re: a collection agency took unauthorized money from my account
Forget the telephone and do everything in writing. You can't prove that you only authorized $150.00, and you can't prove that they told you that the payment would be payment in full.
I'd recommend paying off the balance and make sure you leave a proper paper trail.