Legal Question in Credit and Debt Law in Texas
hello! there. i have a problem.
lately i been dealing with a debt collector goes by the company name DCI. i pay them 2000 dollar duel to a cell phone bill. and they already gone the check that i wrote to them.
but they never sent me back any written statements that they got the check. or they havent report back to t-moblie company. and me and my son been trying to call them. and talking to a guy name MICHAEL. he is the boss there. that dealing with the case.
we try so many 100 time or 100000 time calling them. all we got is his voice mail.
please help us.!
1 Answer from Attorneys
Stop calling them. Don't use the telephone.
Write a PAPER letter to them, and tell them exactly what you told me. Tell them that you believe that they have committed fraud, and you want a full accounting of how they applied your $2000 payment.
Send the letter by certified mail with a return receipt requested (postage will be about $5.50). Keep a copy of the letter.
DON'T USE THE TELEPHONE.