Legal Question in Credit and Debt Law in Texas

verbal threatening
Is it legal for a customer rep. at a doctor office to threaten the customer/patient in verbal that if the customer/patient don't pay their bill now, we, the doctor office, will send it to the collection agency. Though the customer/patient was not aware that he/she has a balance that need to due nor receive any billing statement regarding the billing. The customer/patient was shocked when the customer rep. at the doctor office told him/her that they will send the bill to the collection agency. Is it a legal way to talk to the customer? Please advice.

Thanks in advance,

Asked on 2/28/07, 2:04 pm

Peter Bradie Bradie, Bradie & Bradie

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Re: verbal threatening

It's legal. Stupid and ill-mannered, but legal.

Answered on 2/28/07, 2:15 pm

James Grissom Law Office of James P. Grissom

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Re: verbal threatening

I always say it's not illegal to be a butt-head; otherwise the jails would be full.

Answered on 2/28/07, 3:40 pm

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