Legal Question in Civil Litigation in Texas
Problem with Manufacturer Rebate
I bought a disk drive for my computer in October 1997 from a national computer retail chain (xxxxxxx). The advertised price was $149.99. The manufacturer offered a $100.00 mail-in rebate (2/3 off the purchase price!!).
I mailed the rebate slip to the manufacturer, following all the instructions. According to the printed rebate information I was to receive my rebate within 6-8 weeks (appr. early to middle December 1997).
It's now Jan 21, 1998 - 12 weeks!!! after I sent in my rebate and I still have not received my rebate. I have called the manufacturer several times and have been promised repeatedly that my rebate is in the mail.
I am sick of getting jerked around! What are my legal rights and remedies? How can I find out if others are being ripped off by this company? If so, what class actions can be taken?
1 Answer from Attorneys
Bad Disk Drive Deal
Your case poses an interesting problem. It is too small to justify hiring an attorney,yet it could be much larger as a class action. In order to justify a classaction, you must be able to find at least 50 other people who are in the same positionas you are. This can be VERY EXPENSIVE and may actuallyimpossible. I would suggest that you write a letter to the companyand advise them that if they do not send you a check within 30 (your choice) daysthat you will seek legal remedies. Send the letter registered, return reciept.If they do not respondtake them to small claims court.
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