Legal Question in Consumer Law in Utah

auto repair

We had a volvo v70 in to have a coolant reservoir replaced in May. The car overheated and died so it was returned to the same shop. They kept the car all summer without making the repairs finally turning it over to a dealership. Then we find out that few technicians know how to work on this type of car. The shop changed managers who had no record of the previous managers actions in our case. $2200 later our daughters finally had to get a ride to Salt Lake from Provo to retrieve the car. The coolant light was still going on. They kept putting coolant in reluctant to return to the same shop and went to another repair shop where they found that there is still something wrong. The repair shop that kept it all summer said that's not something they are responsible for. The main company says they have no control in what the franchise charges and have no responsiblity. Is there any law that will hold them responsible if another mechanic says this damage and inconveinence was all caused by the first manager?


Asked on 10/03/07, 7:45 pm

1 Answer from Attorneys
Alvin Lundgren Alvin R. Lundgren, L.C.

Re: auto repair

You can sue for the additional cost to get the car repaired. You can also ask the court for compensation for your loss of use for the time the repair shop took to do the repairs. You can sue up to $7500 in small claims court.

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Answered on 10/04/07, 11:15 am


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