Legal Question in Consumer Law in Utah

Hi,

I had signed and agreed to a home service contract that included devices such as ,panic protection. fire etc. to be installed in my home, service that was included in my contract was listed on homeowners certificate of protection. I contacted the company and they informed me that if it wasn't written on the contract, the certificate of protection means nothing? I was told to send this certificate to my home Insurance ompany to receive a credit for having home protection. I had written a letter to platinum Protection requesting they remove their property from my home, It was a certified letter. I have made 3 complaints to Salt Lake licensing dept, consumer affairs. the Better Business Bureau, and currently the state's attorney general's office.

I had stoped making payments until the the devices that was stated

in the homeowners certificate were installed. as of April 2009 I have now heard that they want the full five years of the contract paid in full or they will report me to the credit reporting agencies. I informed them I feel the contract was never fullfilled on their part within the 4 months of payment I had paid them, and that they did not sign their own contract? My question is what can I do ? Is this legal what they are doing? They know I am a senior and they explained to me all the equipment that would be installed and monitored due to my age I would be protected if I fall and I could just push a panic button for help. O feel they took advantage of me and don't know what to do? please help.

Thank you

Joann Barile

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