Legal Question in Consumer Law in Utah
wrongful billing
Greetings,
I feel I am being wrongfully billed. I recently cancelled my cell phone service with T-Mobile. I did not recieve a bill for the last month.
On the next billing cycle, they had the previous month's usage fees plus a late fee for the bill I never recieved from the previous cycle.
Now they are going to turn this over to a collection agency and report me to the credit bureau. This is $23 I am talking about. Any advice as to hoe to handle this? Thanks.
1 Answer from Attorneys
Re: wrongful billing
A. Pay the bill if the amounts are correct.
B. Dispute the bill and see what resolution steps are available. Talk to a real supervisor (there are a lot of phony supervisors)
C. If/when it goes to collections, dispute the bill in writing.
D. Go to court.
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