Legal Question in Consumer Law in Virginia

It appears that our residental alarms company has gone out of business. We have attempted to contact them by telephone, visit to their office, and by two certified mailings requesting that our service be canceled. There has been no response from them. The alarm monitoring company, which is different, sends out the monthly statements. We have requested that they close our account but they said unless the company who we signed up with tells them to close the account, then the account will remain open and we will continue to get a monthly statement. We told them that as of 7/7/09 that we would no longer pay the monthly fee. The monitoring company also has been unable to get in touch with the company that has gone out of business. The question is, by not paying the monthly monitoring bill, what will this do to our credit rating?


Asked on 8/06/09, 6:34 am

1 Answer from Attorneys
Michael Hendrickson Law Office Michael E. Hendrickson

Send the monitoring company written notice of your cancellation of their service with an explanation for the reason and of your refusal to pay any future invoices which they may send you for their monthly service. And, you should put them on further written notice that if they attempt to refer any of these bills for collection or take any action which may damage your credit rating, that you will hold them legally responsible for whatever damages that you may incur resulting therefrom.

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Answered on 8/13/09, 9:43 pm


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