Legal Question in Consumer Law in Virginia
Car dealership repairs
My car 2 months ago would not start, i called the original dealer and they said have it towed in. I decided to tow it to another mechanic who prepaired a written statement that the only the wrong was the starter interrupt device installed. They were able to get the car to start. A week later same problem so this time I had it towed to the dealer who charged me for a 300 tune up. Stating nothing was wrong with the box. Now last week car wouldnt start again same exact symptoms took it to same dealer different location and they determined it was the box. I Called to get my money back for the tune up I did not need and now they are saying that it was my rotor button even though the head mechanic told me when originally repaired that my spark plugs had all gone bad and thats why we needed a tune up. we had also originally asked why he couldnt just change the spark plugs he said their policy is to do a full tune up. So I need to know where I stand to recover the money that was spent, The mechanic that just recently repaired the car took 30mins to determine that the box was resetting itself. This is a device the dealer installed and requires the purchasor to maintain until the loan period is complete
Thank you
1 Answer from Attorneys
Re: Car dealership repairs
What is your question? If you can't get relief on your own, you might file suit in small claims court to recover your damages.
Related Questions & Answers
-
Can my minor child be reimbursed monies? My minor daughter signed a contract to... Asked 11/17/08, 9:47 am in United States Virginia Consumer Law
-
Car Repairs I recently had the engine rebuilt for my 1997 Cobra Mustang. It had a... Asked 11/11/08, 10:53 am in United States Virginia Consumer Law
-
Cancelling a check I was overcharged thousands of dollars for a car repair a shop... Asked 11/08/08, 9:43 am in United States Virginia Consumer Law
-
Consumer dispute i recently bought my daughter a 4 wheeler. when we received it it... Asked 11/07/08, 4:22 pm in United States Virginia Consumer Law
-
Sale We bought furniture at a store but never took possession. The next day we... Asked 11/05/08, 8:49 am in United States Virginia Consumer Law