Legal Question in Consumer Law in Virginia
I paid $2,500 to Reveal MedSpa for spa treatment packages that I had not yet redeemed. Reveal sent an email in July saying that it was no longer in operation and that a new company called Medalase would be operating in Reveal's former locations. The email said "please be assured that Medalase will honor and perform any remaining treatments you have with Reveal." However, when I called Medalase to schedule an appointment, they said that they will only honor my packages if I buy a treatment package from them for the same price. I don't have money to spend on this, and I am furious. Can they do that? Is there anything I can do to prevent this? Thanks in advance!
1 Answer from Attorneys
The issue likely turns on whether or not Medalase in setting up its business
operations in place of Reveal agreed to assume the latter's obligations with
respect to Reveal's clients such as yourself.
Until you have established the above, there is no way to know as to whether
the promises referenced to you in Reveal's email can actually be legally enforced
against Medalase (in my opinion).
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