Legal Question in Consumer Law in Virginia

rebate payment liability

I live in VA and bought a product from online retailer in CA after retailer sent email that said ''Buy this product, receive a $50 rebate!!'' Mailed rebate request. Form implies the request was being sent to and would be processed by manufacturer, but says purchase must be made from this retailer. Form says that manufacturer, retailer, and their fulfillment companies are not responsible for lost mail; says checks should arrive in 8-10 weeks; does not say who will actually pay rebate. After 39 weeks, rebate remains unpaid. Manufacturer has closed. At first retailer promised full credit card refund, but then reneged and now disclaims responsibility. I filed complaints with BBB, FTC, and CA-AG. My understanding is that advertisement comprised an offer (�If you give us your money, we�ll give you the product and a rebate�), and when I purchased product I accepted that offer. Affairs of a third party seem irrelevant to promise made by retailer. If this was truly offer and acceptance, doesn�t retailer have obligation to fulfill contract that was created? Over 48,000 other consumers failed to get their rebates for this identical product. Retailer is suing manufacturer and others; 48,000 figure comes from retailer�s complaint. Thank you.


Asked on 11/15/07, 10:05 pm

1 Answer from Attorneys

Michael Hendrickson Law Office Michael E. Hendrickson

Re: rebate payment liability

So, why not inform your credit card issuer that your are placing the purchase price of the product in contest?

Read more
Answered on 11/15/07, 11:23 pm


Related Questions & Answers

More Consumer Law questions and answers in Virginia