Legal Question in Consumer Law in Virginia

My store went out of business. During the GOB sale, some customers purchased large furniture items that they were unable to fit into their vehicles. They never contacted us again (though we would have gladly helped them find a delivery service), and we turned the space back over to the landlord. Now, nearly 8 weeks later, a customer disputed a charge with the credit card company, saying they never received the goods. We do not have the goods anymore, as everything was cleared out at the end using a professional company. Do I stand a chance? The amount is over $700.


Asked on 4/05/12, 8:35 pm

1 Answer from Attorneys
Michael Hendrickson Law Office Michael E. Hendrickson

Would seem to depend upon a few additional facts which remain unclarified in

your question, namely, what exactly was the agreement or understanding between you the seller and these buyers as to how and who would deliver these large furniture items to their respective designated locations.

Until the foregoing is clarified, there's really no way to reliably assess what your

responsibility might now be with respect to the claims for these charges now

being formally disputed with the purchasers' card issuers.

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Answered on 4/05/12, 8:55 pm


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