Legal Question in Consumer Law in Virginia
Wording Ambiguous on Agreement
I was issued a Cash Reward Certificate from a car dealership that would award me $2,000 in 39 months when redeemed.
The certificate listed several conditions that must be followed to recieve the reward. One of the conditions was proof of identity. The certificate stated verbatim ''Item (c) must be legible copy of your birth certificate that has been certified by the official registrar of births (typically with a raised seal).''
My understanding was: I have in my posession my birth certificate that has been certified by the official registrar of births with a raised seal and I sent a legible copy of it.
The redemption company is telling me that I can not send a copy that I made myself that I should have sent a certified copy and therefore denied my claim for the $2,000. I have corresponded with them several times but they still insist my claim is not valid.
The way it is worded is ambiguous, I'm not sure if this was done intentionally but it sure seems that way.
What is your legal take on the wording? Is there anything I can do now? Should I continue to pursue the matter?
1 Answer from Attorneys
Re: Wording Ambiguous on Agreement
"My legal take on the wording" and this situation in particular, is no different that what it was which I provided when this question was first propounded in this forum quite a few montns ago.
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