Legal Question in Credit and Debt Law in Virginia

I ordered a set of shades for the sun room from a local firm. Was told that they will deliver in 2 weeks. Seller didn't install and neither did he contact us to keep us abreast of the status of the order. Left at least three messages with no response. I finally called 4 weeks after placing the order to let the seller know that we are canceling the order and would like to use someone else.

At this point the vendor called and alleged that his installer had left several messages for us and that we were at fault. I spoke to his installer and he confessed that he hadn't called. I then spoke to the proprietor of the firm to get him to own up to his mistake and apologize to me for false accusations, before we went further. At this point, he became extremely unprofessional on the phone and threatened to sue us. I asked him to provide call logs proving that his firm had indeed tried to contact us and work in good faith, which he refused to do. Given his bad attitude and lack of professionalism and inability to deliver the goods, I told him that I was done with him.

A few days later I received a Warrant in Debt for the entire amount in question ($1400) from his attorney. Not sure why I owe this, since he didn't deliver any goods nor performed any services. Please advise on my options at this stage.


Asked on 9/22/10, 3:23 am

1 Answer from Attorneys

Michael Hendrickson Law Office Michael E. Hendrickson

Who says that you owe this amount (other than the company and its collection

agent, the lawyer?) The defense(s) that you've outlined above should serve you

well when you have to prepare and file a Grounds of Defense in response

to the plaintiff's Bill of Particulars which you should demand at the first

hearing scheduled in the matter.

Read more
Answered on 9/27/10, 4:46 am


Related Questions & Answers

More Credit, Debt and Collections Law questions and answers in Virginia